These Disclosures, Terms and Conditions govern any Internet Account Access transactions conducted by Us on Your behalf (the "Services"). Internet Account Access allows You to transact numerous banking functions through a personal computer or Mobile Device via the Internet. This Disclosure sets forth the responsibilities and obligations of You and IAA Credit Union (IAACU). Please read this disclosure carefully. By clicking the ok button you indicate that you have read and agree to abide by the terms and conditions contained herein.
IAA Credit Union Home Banking Service
Our Internet address is http://www.iaacu.org. Email inquires can be directed to ServiceCenter@iaacu.org.
Types of Transactions
At the present time, you may use the IAA Credit Union Home Banking:
Transactions involving your accounts, including checking account stop payment requests, will be subject to the terms of your account agreement and transactions involving a line of credit account will be subject to your loan agreement and disclosures, as applicable.
Transfer and Service Limitations
The following limitations on IAA Credit Union Home Banking transactions may apply in using the services listed above.
There is no limit on the number of transfers from your savings accounts if they are made in person. However, Federal Regulations limit transfers from your savings accounts to no more than six (6) transfers per calendar month if the transfer is to another of your IAACU accounts or to a third party by means of pre-authorized, automatic, telephonic, POS transaction, or internet instruction. You may transfer or withdraw up to the available balance in your account or up to the available credit limit on a line of credit at the time of the transfer, except as limited under this Agreement or your Account or Loan Agreements. IAACU reserves the right to refuse any transaction that would draw upon insufficient or unavailable funds, lower an account below a required balance, or otherwise require us to increase our required reserve on the account.
The account balance and transaction history information may be limited to recent account information involving your accounts. Also, the availability of funds for transfer or withdrawal may be limited due to our Funds Availability Policy.
IAACU may not immediately receive E-mail communications that you send and IAACU will not take action based on E-mail requests until IAACU actually receives your message and has a reasonable opportunity to act. If you need to contact IAACU immediately regarding an unauthorized transaction or stop payment request, you may call IAACU at 1-309-557-2541 or 1-800-676-2541.
Under no circumstances will We be liable if We are unable to complete any payments and/or transfers initiated in a timely manner via the Services because of the existence of any one or more of the following circumstances:
The following payments are prohibited through this service:
We are not responsible for any other loss, damage or injury, whether caused by your equipment or software, the services, or any technical or editorial errors contained in or omissions from any user guide/brochure related to the services. We shall not be responsible for any direct, indirect, special or consequential damage arising in any way out of the installation, use or maintenance of your equipment, software or the services, except where the law requires a different standard.
Timing of Transfers
Funds will arrive at Your targeted Merchant and/or Account as close as reasonably possible to the date designated by You in Your payment and/or transfer instruction (Payment Date). Subject to the terms and conditions of this Agreement, You authorize Us, and any third party acting on Our behalf, to choose the most effective method to process Your payment and/or transfer, including, without limitation, electronic, paper or some other draft means. For each properly instructed payment to an eligible Merchant and/or transfer to a targeted Account, You will receive a transaction confirmation number (Confirmation Number). Business days are Monday through Friday excluding normal banking holidays. The Payment Date indicated by You must always be a Business Day. If it is not, the Payment Date will be deemed to be the first Business Day after the date indicated.
Payment Modification or Cancellation
You may cancel or edit a payment instruction under certain circumstances. If you discover an error in or want to change a payment instruction (i.e. payment date or payment amount) for a payment you have already scheduled, you may electronically edit or cancel the payment if done before 11:00 a.m. Central Standard Time on the scheduled payment date. This can only be performed when the payment is pending. Once the transaction is completed, it is not possible to edit or cancel it. If your modification or cancellation request is not entered in time, you will be responsible for the payment.
If the Internet Bill Pay payment was processed with a check and the check has not yet cleared through the system, you may place a stop payment on the transaction. If you wish to place a stop payment on an item, you need to call the IAACU Service Center at 800-676-2541. If you call, we may also require you to present your request in writing within fourteen (14) days after you call. You will be charged $17.50 for an Internet Bill Pay stop payment.
All payments and/or transfers made via the Services will be listed on Your monthly Account statements (Statement) that you receive from Us. Upon request You may receive written documentation of your transfer at the time of transfer.
We may, from time to time, introduce new Services or enhance the existing Services. We shall notify You of the existence of these new or enhanced Services. By using these Services when they become available, You agree to be bound by the obligations concerning these Services, which will be sent to You.
Once we enroll you for the IAA Credit Union Home Banking, you will receive a Password which must be used to access your accounts on the Internet. The Service is normally accessible seven (7) days a week, twenty-four (24) hours a day with the exception of short periods for scheduled maintenance and/or upgrades. You will need a personal computer, and access to the Internet. You are responsible for the installation, maintenance and operation of any software and your computer. IAACU will not be responsible for any errors or failures involving any telephone service, Internet service, software installation or your computer. If you are not enrolled in our Bill Payment Service, you may enroll by submitting the separate Bill Payment Registration.
You agree that You will not give your Password or make it available to any other person. If You believe that Your Password has been lost or stolen, or that someone has made payments and/or transfers using Your Password without Your permission, Change your Password IMMEDIATELY and notify Us IMMEDIATELY by phone any time during Customer Service hours or send an electronic message through the Service.
Your Liability For Unauthorized Payments or
If you believe that your Password has been lost or stolen, notify Us IMMEDIATELY in order to keep your possible losses down.
If you notify US within two (2) Business Days after You learn of the loss or theft, your maximum liability is $50.00. If you do NOT notify Us within two (2) Business Days after You learn of the loss or theft of your Password, and We can prove that We could have prevented someone from using Your Password if You had told Us in time, Your maximum liability is $500.00.
If your Statement contains payments and/or transfers that You did not make, notify Us IMMEDIATELY. If You do not notify Us within sixty (60) days after the Statement was mailed to You, You may not get back any of the money You lost if We can prove that We could have stopped someone from taking the money if You had told Us in time.
Errors and Questions
Contact Us as soon as possible at either the address or telephone number described below if You think that a payment and/or transfer listed on Your Statement is in error or if You need more information about a payment and/or transfer listed on the Statement. We must hear from You no later than sixty (60) days after You received the first Statement on which the problem or error appeared.
Disclosure of Account Information To Third
We will only disclose information to third parties about Your Accounts:
You will be charged a monthly fee for the Services plus any applicable sales and use taxes. You must pay all Service charges from your Primary Share Draft Account. In the event of Your failure to timely pay Us, You authorize Us to effect automatic payment from one of Your Accounts by electronic, paper or other draft means.
For a list of monthly service fees please contact IAA Credit Union at 1-800-676-2541 or email at ServiceCenter@iaacu.org.
In the event We are unable to process a Services transaction, (if, for example, there are insufficient funds in Your designated Accounts) the transaction will result in a "Failed Payment and/or Transfer". In such event, We will charge the total cost of the transaction, including any service charges, to You. In the event of repetitive Failed Payment and/or Transfer, We reserve the right to suspend Your subscription to the Services. This suspension may be without prior notice to You. If Your subscription is suspended, transactions which were previously initiated may still continue to be processed unless canceled and confirmation of such cancellation is provided as specified below. Suspension will be handled by Customer Service and all inquiries and correspondence relating thereto including requests for reinstatement should be directed to Customer Service. In the event Your subscription is suspended, We will notify You by mail to Your listed address. With respect to any Failed Payment and/or Transfer, You agree to reimburse Us within fourteen (14) days after notice is sent to You, for any funds We have already paid to one or more of Your designated Merchants which We were unable to recover by debit to the Merchant or charge to You.
If You do not pay any amount owed to Us when due, You agree to pay interest on the unpaid balance at the rate of 18% per annum, or 1.5% per month (or the maximum rate allowed by applicable law, if less). In the event that Your claim or debt has to be referred to a third party for collection, You agree, to the extent permitted by law, to pay all costs and fees incurred in collecting the outstanding balances, including reasonable attorneys' fees and court costs.
You agree to pay Us the fees to be published by Us from time to time.
Additional Terms And Conditions
In addition to the foregoing, You agree to be bound by and comply with the requirements of the IAACU Terms and Conditions outlined in our “Important Account Information for our Members” booklet and applicable state and federal laws and regulations. We agree to be bound by them too.
We reserve the right to terminate Your use of the Services, in whole or in part, at any time without prior notice.
You may cancel Your subscription to the Services, upon thirty (30) days prior notice to Customer Service. You will be responsible for all payments and/or transfers You have requested prior to termination and for all other charges, fees, and taxes incurred.
Be sure to cancel all outstanding payment and/or transfer orders within the 30 day notification period. We will not be liable for payments and/or transfers not cancelled or made due to your actions related to service termination.
These Terms and Conditions, the Services User Guide and applicable Services fees and charges may only be altered or amended by Us. In such event, We shall send notice to You at your listed address or transmit notice of the alteration or amendment over the Services at least twenty-one (21) days before the change will take effect. Your use of the Services following receipt of such notice constitutes acceptance of such alterations or amendments.
In the event of a dispute regarding the Services, You and We agree to resolve this dispute by looking to these Terms and Conditions. These Terms and Conditions shall supersede any and all other representations made by You or Our employees.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Illinois. Your Accounts may also be governed by other agreements between You and Us and by other rules and regulations.
Our Customer Service is available at 1-800-676-2541 during the following hours:
* from 8:30 AM to 4:30 PM week days and
* from 8:30 AM to 12:00 PM on Saturdays
Mail may also be addressed to:
IAA Credit Union
808 IAA Drive
PO Box 2901
Bloomington, IL 61702-2901
You authorize Us to utilize Intuit to provide the Services to You on Our behalf.
Unless you receive a confirmation number, we shall not be liable for any failure to make a payment and/or transfer, including any finance charges or late fees incurred as a result. It is also important that the payment date be on or before the merchant due date, not the late date, and, since the time for us to process your payment varies according to the particular merchant, you must become familiar with the payment processing time for each merchant you desire to pay, and allow the appropriate number of business days between the day you input your payment instruction and the payment date. Subject to the limitation discussed below, if you follow the procedures described in this agreement for payments, and you are assessed a penalty or late charge, we will reimburse you for that late charge up to a maximum of twenty-five dollars ($25.00). In the event that you do not adhere to the obligations set forth in this agreement, or you schedule a payment less than the number of business days before the due date required for a particular merchant, you will bear full responsibility for all penalties and late fees and we will not be liable for any such charges or fees. The service assumes no liability for the late posting or misapplication of payment once funds are received by merchants. This absence of liability, however, does not preclude service from working to resolve these types of issues when they arise. If required we will be responsible for providing provisional credit if payee disputes this action.
FinanceWorks & Debit Rewards Offers
In addition to the above content, if you decide to use either FinanceWorks or the Debit Rewards Offers application, you acknowledge and agree to the following terms and conditions of service:
License Grant and Restrictions.
You are granted a personal, limited, non-exclusive, non-transferable license, to electronically access and use the FinanceWorks Service (the “Service”) solely to manage your financial data, and the purchase rewards application (“Debit Rewards Offers”) to benefit from your debit card purchases.
In addition to the FinanceWorks Service and the Debit Rewards Offers, the terms "Service" and “Debit Rewards Offers” also include any other programs, tools, internet-based services, components and any "updates" (for example, Service maintenance, Debit Rewards information, help content, bug fixes, or maintenance releases, etc.) of the Service or Debit Rewards Offers if and when they are made available to you by us or by our third party vendors. Certain Service and Debit Rewards Offers may be accompanied by, and will be subject to, additional terms and conditions.
You are not licensed or permitted to do any of the following and you may not allow any third party to do any of the following:
The Service and Debit Rewards Offers are protected by copyright, trade secret and other intellectual property laws. You do not have any rights to the trademarks or service marks.
Your Information and Account Data With Us.
You are responsible for:
We may use anonymous, aggregate information, which we collect and store, or which is collected and stored on our behalf by third party vendors, to conduct certain analytical research and help us to create new offerings and services for our customers. As we make additional offerings and online banking services available to you, some of which may rely on banking information maintained in your accounts, you will have the opportunity to participate in the services if you choose. If you choose not to participate, you do not need to notify us.
We may also use anonymous, aggregate information which we collect and store, or which is collected and stored on our behalf by third party vendors, to:
Your Information and Account Data With Other Financial
Our financial management tools allow you to view accounts that you may have outside our financial institution (this is a process called “aggregation”). When you choose to use online financial services which are applicable to data that you have transacted with other financial institutions or card issuers, you are consenting to us accessing and aggregating your data from those outside financial institutions. That data includes your financial institution account access number(s), password(s), security question(s) and answer(s), account number(s), login information, and any other security or access information used to access your account(s) with other financial institutions, and the actual data in your account(s) with such financial institution(s) such as account balances, debits and deposits (collectively, "Financial Account Data"). In giving that consent, you are agreeing that we, or a third party vendor on our behalf, may use, copy and retain all non-personally identifiable information of yours for the following purposes:
If we make additional online financial services available to you which are applicable to data that you have transacted with other financial institutions or card issuers, and which we will aggregate at this site, we will separately ask for your consent to collect and use that information to provide you with relevant offers and services. If you give us your consent, you will be agreeing to permit us to use Financial Account Data to help us suggest savings opportunities or additional products and services to you.
If you select services that are offered by third parties or merchants through such offers or on our behalf, you will be agreeing that we have your consent to give such third parties or merchants your geographic location, and other data, collected and stored in aggregate, as necessary for such third parties or merchants to make their offerings and services available to you and to permit us to use Financial Account Data to help us suggest savings opportunities or additional products and services to you. Except as specified here, we and the third parties or merchants acting on our behalf shall not use or keep any of your personally identifiable information.
Use, Storage and Access.
We shall have the right, in our sole discretion and with reasonable notice posted on the FinanceWorks site and/or sent to your email address provided in the Registration Data, to establish or change limits concerning use of the Service and any related services, temporarily or permanently, including but not limited to:
Third Party Services.
In connection with your use of the Service, Debit Rewards Offers, or any other services provided in connection with them, you may be made aware of services, products, offers and promotions provided by third parties, ("Third Party Services"). If you decide to use Third Party Services, you are responsible for reviewing and understanding the terms and conditions governing any Third Party Services. You agree that the third party is responsible for the performance of the Third Party Services.
Third Party Websites.
The Service may contain or reference links to websites operated by third parties ("Third Party Websites"). These links are provided as a convenience only. Such Third Party Websites are not under our control. We are not responsible for the content of any Third Party Website or any link contained in a Third Party Website. We do not review, approve, monitor, endorse, warrant, or make any representations with respect to Third Party Websites, and the inclusion of any link in the Service, Debit Rewards Offers or any other services provided in connection with them is not and does not imply an affiliation, sponsorship, endorsement, approval, investigation, verification or monitoring by us of any information contained in any Third Party Website. In no event will we be responsible for the information contained in such Third Party Website or for your use of or inability to use such website. Access to any Third Party Website is at your own risk, and you acknowledge and understand that linked Third Party Websites may contain terms and privacy policies that are different from ours. We are not responsible for such provisions, and expressly disclaim any liability for them.
You acknowledge that the Service may contain or use software that is subject to the U.S. Export Administration Regulations (15 CFR, Chapter VII) and that you will comply with these regulations. You will not export or re-export the Service, directly or indirectly, to:
Debit Rewards Offers.
If you decide you wish to participate in the Debit Rewards Offers application, you acknowledge and agree to the following terms and conditions of service.
Debit Rewards. You will earn rewards for your participation in the Debit Rewards Offers program based on total purchases. If you participate in the Debit Rewards Offers, we will credit all cash or point rewards earned to your rewards balance and send you a lump sum of all rewards due to you. For any qualifying purchases during the current month, we will distribute the lump sum amount to you during the following calendar month. For example, if the payment date of all rewards end user disbursements is August 30, the applicable Measurement Period would be the calendar month ended July 31. Cash rewards will be deposited in the Debit Rewards Offers deposit account which is associated with the Debit Rewards Offers program.
Debit Rewards Offers Account. You must use the debit card associated with the Debit Rewards Offers account in order to receive the offers which qualify for the rewards. Rewards will not be earned for any portion of your purchase that you pay for with store credit, gift certificates, cash or other payment types.
Purchases must be made as indicated in the offers made available under the Debit Rewards Offers program. Each offer will specify whether the purchase can be made online, at a store location, or by telephone to be eligible for rewards. You must also comply with any guidelines included with the offer, such as offer expiration dates, minimum purchase amounts, purchase limits, etc. You must also pay using the debit card associated with the account that received the Debit Rewards offer as a “credit” or “signature” transaction in order for the purchase to qualify.
While we and the merchants work hard to properly track and credit all eligible purchases, there may be times that we are unable to do so because of problems with your internet browser, the merchant's web site or our system. Please note that you will not earn rewards as part of this program if you use a debit card not issued by Us or use Your “PIN” to complete the transaction. In addition you well not earn rewards if you do not have the designated deposit account opened with us at the time of disbursement.
You understand and agree that we make no warranties and have no liability as to:
FOR PAYMENTS MADE VIA ACH:
I hereby authorize IAA Credit Union (IAACU), to electronically debit my checking account designated above (and if necessary, to electronically credit my account to correct erroneous debits) at the institution listed above ("Other Financial Institution or Other FI"), in order to make a payment on my IAACU loan as specified above.
I understand that the following terms apply to this authorization:
My account at the Other Financial Institution will be debited (charged) and funds will be credited to my IAACU loan.
I acknowledge that it is my responsibility to insure that sufficient funds are on deposit in my account at the other financial institution on my loan payment scheduled date to make the payment as scheduled. In the event that funds are not available in my account at the other financial institution and the entry is returned, IAACU will impose a Non-Sufficient funds fee in accordance with my loan documents and it is my responsibility to re-initiate the transaction or make a payment by other means.
If the due date for my transfer falls on a weekend or a Federal Reserve holiday, my transaction will begin processing the next business day.
I understand that payments scheduled for the same day or next day may still take 2-3 business days to process and anything submitted after 3:00 pm will begin processing the next day.
IAACU is relying on the information I entered above. If the information is incorrect, the debit may be returned, which could result in my payment being late and a fee imposed.
I understand that this ACH transaction must comply with all applicable law, including those set forth by NACHA This authorization will remain in effect unless/or until I notify IAACU that I have revoked it. Notice must be given by completing the "change or cancel transaction" in the Online Payment section of the online banking service at least three (3) days before the effective date of the payment. I can also stop payment by notifying the financial institution that holds the account from which payment will be debited.
If any payment is rejected or is reversed for any reason, that payment will be reversed on my loan and I will be responsible for making payment to the credit union separately.
FOR PAYMENTS MADE VIA DEBIT CARD:
The maximum loan payment that may be made with a debit card is $750.00. For payments larger than $750, please utilize the ACH option. IAACU does not accept payments via Credit Card through the Online External Loan Payment interface.
By submitting the payment information via a debit card you authorize IAA Credit Union to charge your debit card to pay your IAACU loan. You agree to pay any applicable fees or charges associated with this service.
A $4.95 transaction fee will be assessed for each payment made using a debit card. You agree to pay such fees and authorize Online External Loan Payment to charge your debit card the amount of the loan payment you enter PLUS applicable fees. We reserve the right to change fees applicable to this service from time to time.
If any payment is rejected or is reversed for any reason, that payment will be reversed on the loan where it was applied. Fees assessed for payments applied to a loan that are subsequently reversed, will not be refunded.